Terms & Conditions

Last Updated: 03/01/2026

Welcome to the website and platform of ELITE Dental Enterprise, LLC (“ELITE Dental Enterprise,” “ENTERPRISE,” “we,” “us,” or “our“). These Terms & Conditions (“Terms“) govern your access to and use of our website, platform, and services (collectively, the “Platform“).

By accessing or using the Platform, submitting a membership application, or completing checkout, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.

These Terms apply to all visitors, applicants, and approved members of ENTERPRISE.

1. Eligibility & B2B Use Only

The Platform is intended solely for business users. Membership is available only to qualifying dental practice groups and affiliated entities approved by ENTERPRISE in its discretion.

By using the Platform on behalf of an entity, you represent and warrant that you have authority to bind that entity to these Terms.

You must be at least 18 years old to access or use the Platform.

2. Platform Access & License

Subject to your compliance with these Terms and any applicable membership agreement, ENTERPRISE grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for internal business purposes only.

We may suspend, restrict, or terminate access at any time, with or without notice, for non-compliance, non-payment, security concerns, fraud concerns or other operational or legal reasons.

3. Membership Relationship

Use of certain features of the Platform requires an approved membership. Membership terms, benefits, pricing, billing, and cancellation rules are governed by your separate Membership Agreement with ENTERPRISE. In the event of a conflict, the Membership Agreement controls.

4. Billing & Payments

If you purchase a membership or paid services through the Platform, you authorize ENTERPRISE and its payment processor(s) to charge your selected payment method in accordance with your Membership Agreement and our Billing & Cancellation Policy.

All fees are charged on a recurring basis unless otherwise stated. Fees are non-refundable except as expressly stated in writing by ENTERPRISE.

5. Acceptable Use

You agree that you will not:

  • Use the Platform for any unlawful, fraudulent, or unauthorized purposes
  • Attempt to gain unauthorized access to any systems, accounts, or data
  • Interfere with or disrupt the security, integrity, or performance of the Platform
  • Upload, transmit, or introduce viruses, malware, or other harmful code
  • Misrepresent your identity, your practice, or your authority to act on behalf of an entity

We may investigate and take appropriate legal action in response to any suspected violation of this section.

6. Intellectual Property

All content, software, trademarks, logos, and materials on or provided through the Platform are owned by or licensed to ENTERPRISE and are protected by intellectual property and other laws. No rights are granted except as expressly stated in these Terms. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Platform or its content, except as expressly permitted by ENTERPRISE in writing.

7. Third-Party Services

The Platform may integrate with or provide links to third-party services and vendors. ENTERPRISE is not responsible for third-party services and does not control their terms, availability, security, or performance. Use of third-party services is subject to their respective terms and policies.

8. Disclaimer of Warranties

The Platform is provided “as is” and “as available,” without warranties of any kind, express or implied. ENTERPRISE disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, ENTERPRISE shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Platform or services. ENTERPRISE’s total liability shall not exceed the amounts paid by you to ENTERPRISE in the then-current billing period.

10. Indemnification

You agree to indemnify and hold harmless ENTERPRISE, its affiliates, officers, directors, employees, and agents from any claims arising from your misuse of the Platform, violation of these Terms, or violation of applicable law.

11. Termination

ENTERPRISE may suspend or terminate your access at any time for any reason, with or without notice, including violation of these Terms or your Membership Agreement. Upon termination, your right to use the Platform immediately ceases.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Collin County, Texas, unless otherwise specified in your Membership Agreement.

13. Changes to These Terms

We may update or modify these Terms from time to time. The updated Terms will be posted on the Platform. Your continued use of the Platform after any changes become effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.

14. Contact Information

ELITE Dental Enterprise, LLC
17 Cowboys Way, Suite 300
Frisco, TX 75034
📧 edesupport@elite-enterprise.com
📞 (877) 354-8381

Billing & Cancellation Policy

ELITE Dental Enterprise, LLC
Last Updated: 03/01/2026

This Billing & Cancellation Policy explains how membership fees are billed, how recurring charges work, and how cancellations and refunds are handled for ENTERPRISE Dental Enterprise, LLC (“ENTERPRISE,” “we,” “us,” or “our“). This policy applies to all members and prospective members of the ENTERPRISE platform.

By purchasing a membership or paid service through our website or platform, you agree to this Billing & Cancellation Policy, our Terms & Conditions, and your Membership Agreement.

1. Pricing & Membership Fees

Membership fees are based on your organization’s number of practice locations and applicable program tier, as set forth in your Membership Agreement or presented at checkout.

Unless otherwise stated in writing by ENTERPRISE:

  • Fees are billed on a monthly recurring basis
  • Fees are charged in advance of each billing period
  • Fees may change in accordance with your Membership Agreement and program terms

Any pricing changes will be communicated in advance as required by your Membership Agreement.

2. Recurring Billing Authorization

By submitting payment through our checkout and maintaining an active membership, you authorize ELITE Dental Enterprise, LLC and our payment processor to charge your designated payment method on a recurring basis for:

  • Monthly membership fees
  • Additional approved service fees
  • Location-based or usage-based charges, if applicable

Recurring charges will continue automatically until your membership is canceled in accordance with this policy.

3. Payment Methods

We accept payment by approved credit or debit card through our payment processor. You are responsible for maintaining a valid payment method on file.

If a payment fails or is declined:

  • We may retry the charge
  • Your access to the Platform or benefits may be suspended
  • Continued non-payment may result in termination of membership

4. No Refund Policy

All membership fees and charges are non-refundable.

This includes, without limitation:

  • Partial months
  • Unused portions of a billing cycle
  • Fees paid prior to cancellation
  • Fees paid during any notice or wind-down period

No refunds will be issued except where required by law or expressly agreed to in writing by ENTERPRISE.

5. Cancellation Policy

You may cancel your membership at any time by submitting written notice to ENTERPRISE through one of the following methods:

  • Email: edesupport@elite-enterprise.com
  • Any cancellation method made available within the Platform

Important Cancellation Terms:

  • Cancellations require 30 days’ notice
  • Your membership will remain active and billable during the 30-day notice period
  • Access to benefits continues through the effective cancellation date
  • No refunds are issued for any fees paid before or during the notice period

6. Termination by ENTERPRISE

ENTERPRISE reserves the right to suspend or terminate membership for:

  • Non-payment
  • Violation of platform terms
  • Program non-compliance
  • Security or fraud concerns

Termination does not entitle the member to any refund.

7. Disputed Charges & Chargebacks

If you believe a charge is incorrect, you agree to contact ENTERPRISE at edesupport@elite-enterprise.com before initiating a chargeback with your bank or card issuer.

Unauthorized chargebacks may result in:

  • Immediate suspension of access
  • Termination of membership
  • Collection actions as permitted by law

We are committed to resolving billing issues in good faith when contacted promptly.

8. Changes to This Policy

We may update this Billing & Cancellation Policy from time to time. Updates will be posted on this page. Continued use of the Platform after changes constitutes acceptance of the revised policy. If you do not agree to the updated policy, you must cancel your membership in accordance with the terms of your Membership Agreement.

9. Contact

For billing or cancellation questions, contact:

ELITE Dental Enterprise, LLC
17 Cowboys Way, Suite 300
Frisco, TX 75034
📧 edesupport@elite-enterprise.com
📞 (877) 354-8381

Privacy Policy

ELITE Dental Enterprise, LLC
Last Updated: 03/01/2026

This Privacy Policy describes how ELITE Dental Enterprise, LLC (“ENTERPRISE,” “we,” “us,” or “our“) collects, uses, discloses, and protects information when you access our website, platform, and services (collectively, the “Platform“). This policy applies to information collected online and offline in connection with our business-to-business services.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Identification Information

  • Name
  • Business email address
  • Phone number
  • Job title or role
  • Login credentials
  • Professional credentials and licensing information

B. Business / Practice Information

  • Legal entity name
  • Practice location(s)
  • Tax or business identification numbers (where required for membership or billing)
  • Business contact details

C. Operational & Usage Information

  • Platform usage data
  • Transactional activity related to membership benefits
  • Engagement metrics and feature usage

D. Device & Technical Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers

E. Cookies & Tracking Technologies

We use cookies and similar technologies to support platform functionality, security, analytics, and performance measurement.

Payment Information:
Payment card information is collected and processed directly by our third-party payment processor. ENTERPRISE does not store full payment card numbers on its servers.

2. How We Use Information

We use collected information to:

  • Provide and administer membership services
  • Process billing and payments
  • Operate, maintain, and improve the Platform
  • Authenticate users and prevent fraud
  • Communicate regarding accounts, billing, and platform updates
  • Analyze usage trends and program performance
  • Comply with legal obligations

3. How We Share Information

We may share information in the following circumstances:

A. Service Providers & Partners

We may share information with vendors and service providers that assist with:

  • Payment processing
  • Procurement and vendor platforms (e.g., Method USA or similar providers)
  • Hosting, analytics, CRM, and communications

These providers are contractually obligated to protect information and use it only to perform services for ENTERPRISE.

B. Legal & Compliance

We may disclose information to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Enforce agreements
  • Protect the rights, safety, and property of ENTERPRISE, members, or others

C. Corporate Transactions

Information may be transferred in connection with a merger, acquisition, restructuring, or sale of assets.

D. Aggregated / De-Identified Data

We may share aggregated or de-identified data for analytics, benchmarking, and business operations.

4. Data Security

We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. These measures include encryption in transit, access controls, and security monitoring.

No system is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will comply with applicable notification laws.

5. Data Retention

We retain information for as long as necessary to:

  • Provide services
  • Meet legal, regulatory, and accounting requirements
  • Enforce agreements
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

6. Your Rights & Choices

Subject to applicable law, you may request to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of certain information
  • Restrict or object to certain processing

Requests can be made by contacting us using the information below. Certain data may be retained as required by law or for legitimate business purposes.

7. Cookies & Tracking

You may control cookies through your browser settings. Disabling cookies may affect certain platform functionality. We do not currently respond to the browser “Do Not Track” signals.

8. Third-Party Websites

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or data collection practices of third parties. Please review their privacy policies separately.

9. Children’s Privacy

The Platform is intended for business users and is not directed to children under thirteen. We do not knowingly collect personal information from children under thirteen.

10. U.S.-Only Operations

Our services are intended for use within the United States. By using the Platform, you consent to the processing and storage of information in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Your continued use of the Platform after changes become effective constitutes acceptance of the revised policy. If you do not agree to the updated policy, you must stop using the Platform.

12. Contact Information

For privacy-related inquiries or requests:

ELITE Dental Enterprise, LLC
17 Cowboys Way, Suite 300
Frisco, TX 75034
📧 edesupport@elite-enterprise.com
📞 (877) 354-8381